Cancellation Policy

Your appointment is important to us and is reserved especially for you. We are committed to providing you with exceptional service. When you cancel without enough notice, you prevent another client from being seen. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request 48 hours advance notice during our normal business hours for cancellations or rescheduling.

You can reach us at care@skinrehabbeverlyhills.com or 1.310.571.5442

For appointments canceled or rescheduled within 48 hours we charge 50% of the service total.

For appointments canceled or rescheduled within 24 hours we charge 100% of the service total (or we deduct one treatment, if you purchased a package).

No shows and same-day cancellations will be charged 100% of the total reserved services (or we deduct one treatment, if you purchased a package).

We charge this fee whether it's a spontaneous weekend away, an emergency phone call that rearranges your day or the flu bug. We appreciate your understanding. Unfortunately, there are no exceptions to this policy.

Rescheduling of appointments is subject to availability.